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Quicksupport
Quicksupport









If TeamViewer Host is installed on the device, then selecting Remote Admin: Open TeamViewer QuickSupport in the Push Device Actions menu will force the device to run the background process (in the event the process has crashed and you need to start it). You can use the "TeamViewer Host" application to control the device remotely, however commercial use would require you to purchase a subscription directly from TeamViewer.

quicksupport

The local admin would then see the TeamViewer session ID on the display and can relay this, allowing you to open a TeamViewer session and make the changes you need within the Android system.Ĭontrolling the Device Without Local Input This option will open TeamViewer QuickSupport on the device if this is not installed it will take the local admin to the Google Play entry in order for it to be installed.

quicksupport

You would then select Remote Admin: Open TeamViewer QuickSupport from the list. This will allow a local admin to provide the TeamViewer session ID to you, giving you total control over the Android system (providing the device supports remote control).įirstly you would need to select the relevant device from within your Remote Management account, select the overflow menu to open the Push Device Actions list. You can keep the software on your computer for future assistance.Kiosk Browser Remote Management will enable you to launch TeamViewer QuickSupport on your device(s).

  • Close the QuickSupport application to terminate the remote control session.
  • Allow remote control to the Technology Services technician by providing the ID and password.
  • A new password is generated every time you launch the program.
  • You will see a window with an ID and password.
  • Double-click the QuickSupport icon to run the file. La diferencia es que QS funciona solo en una dirección: puede recibir soporte remoto a través de él, pero no puede brindarlo. Click and drag the QuickSupport icon to your Applications folder to install on your computer. Al igual que la versión Portable, QuickSupport tampoco requiere instalación. Please note - Windows users may get a warning from your Antivirus software when launching QuickSupport. Windows: Simply double-click the EXE file you downloaded. A DMG (disk image) file will download to your specified location. Macintosh: Click the Macintosh download link. An EXE file will download to your specified location. Windows: Right-click the Windows installer link and select "Save File As". Windows 10 (version13) | Macintosh (version 11) Do not run QuickSupport and allow remote control of your computer unless you are on the phone with a technician and expressly consent to remote support.

    quicksupport

    QuickSupport should only be run when you are on the phone with a Technology Services technician. QuickSupport is a tool used by the Technology Services Help Desk to provide remote computer assistance. Installation and Use Instructions for QuickSupport











    Quicksupport